It’s very simple:

  • You will receive an email inviting you to sign documents, with a link to initiate the procedure.
  • Clicking on the link will open a page displaying the documents to be signed.
  • Before you can click on the ‘Sign’ button, you must first scroll to the bottom of the document and tick the box ‘I certify that I have read all the documents and agree to the Terms of Use’.
  • Click on ‘Continue’ to enter your mobile phone number (used with itsme) and confirm with ‘Continue’ to send a signature request to your itsme mobile application.
  • Open the itsme mobile application on your mobile device.
    NB : Once you have opened the itsme mobile application, you have three minutes to complete all the steps required for signing.
  • Examine the action displayed on the itsme mobile application, then select Confirm to start signing the document.
  • A set of icons will appear in your browser > check that the icons displayed in the itsme mobile application match those visible in your browser.
  • If the icons match, select the orange icon in your browser on your itsme application.
  • Finally, enter your 5-digit itsme code in the itsme application to finalise the signature.

Once these steps have been completed, your browser will return to the document, with a message confirming that the signature is complete. Once the document has been signed by all parties, you will receive a confirmation email containing a link to download the duly signed documents.